Frequently Asked Questions
At Chicago Roofing Quotes, we understand that, while it’s not particle physics, roofing can be a very complicated experience for homeowners – no matter where they live. After all, most people aren’t licensed contractors or settlers in the Old West, so they’ve never had to build a roof. And, no, that does not include forts when you were kids.
As part of our “Being Good People” campaign, we thought we’d share some of the questions we find customers asking the most (thus, the name of the page) and provide the very same answers we give when called to your property. So, let’s dive right in!
Q: What’s the difference between your warranty and the manufacturer’s warranty you pass on after installation?
The manufacturer’s warranty is strictly to cover defects caused during the manufacture of the product in question. Our warranty covers our work done on your property. Let’s look at an example: you buy a roofing system made to adhere to a structure’s surface and after two months the material is peeling up. Now, the first thing you’ll do is call us. So, we come out and determine if the problem is ours or theirs. It’s always an easy determination due to the nature of failures in specific products. If we’re at fault, we fix the problem as soon as it’s possible to do so safely. If the manufacturer is at fault, we can help to process the claim for you and make any needed repairs, again, when safe to do so.
Q: Is your estimate actually free? Or are you just trying to get on my roof to “find” things?
Yes. Our estimate process, which includes a thorough inspection of your roofing, is meant to uncover anything wrong with the roof that you yourself called about. Obviously, you know there’s a problem – even without expertise, so we try to ensure, through our process, that we uncover the root cause of your problem. Otherwise, we’re just applying a bandage to an unknown wound. And, in doing so, we could be endangering you, your family, or customers. A roof is more than just a way to keep out rain. It’s an integral part of the building. If there’s a serious defect and we ignore it, that’s the end of this business we love so much. Plus, we’re honest about options, so if a repair is all it takes, then that’s what you’ll get.
Q: What about my insurance? Can you help?
Chicago Roofing Quotes does everything we can to ensure that you get all the help you need when you call us and that includes any and all help you need in filing your claim with your insurance company. We’ve been through roofing repairs, restorations, and installations far more times than you, and with almost every insurer under the sun, and will be happy to offer any help we can to get the insurance assistance you need for the roofing work. As long as you’re covered, we’ll help you connect the dots on your claim. It’s just another benefit to working with Chicago Roofing Quotes.
Q: Are you really available 24 hours a day?
While our entire operation isn’t awake all night, every night, we do maintain an expert team of roofers who stand ready to assist customers at any time of the night. Don’t worry. They’re not zombies. They’re rotated to ensure no one has to work all night all the time. Plus, it’s a way to shake up the schedule and keep our people sharp. After all, our name is on the trucks and, as part of our family, it’s their responsibility to represent us in the best light possible – even when it’s completely dark outside!
Q: What’s the best system for my roof?
We included this one just to ensure people understand that there’s no one right answer to this question. There are systems that are twice as expensive as others, while doing basically the same thing, but do one thing far better, or are made from more expensive materials, or are desirable in some other way. So, in the end, it’s a complete mixture of what you like, what you can afford, and what you’re willing to spend. That’s not what everyone wants to hear, but it’s the honest truth from a roofer. Our expert will walk you through the benefits of each product that’s within your budget and that’ll be the right answer for you and your structure.
Q: Do you have a detailed contract?
Absolutely, we do. In fact, we provide as much depth in our contract as necessary to satisfy both the State of Illinois and our customers’ lawyers and accountants. Everything we do, the scope of the work, is outlined fully along with detailed timelines for start and finish of the project. We’ll go over this in detail with you when our team visits your property and further, if requested, with our management team.
Q: Why choose Chicago Roofing Quotes?
This is an easy one. We’re lifetime roofers with years of experience in and around Chicago and Northwest Indiana. We’ve laid down millions of square feet of roofing in our careers and bring every ounce of that tradition and craftsmanship to every job we undertake. We provide results you can be proud of – never excuses for mistakes. All we do for you comes with our satisfaction guarantee that states clearly we’ll never stop proving to you – our customer – they made the right choice by calling Chicago Roofing Quotes. Above and beyond doesn’t even come close to our level of commitment to making you happy. Try us and see!
Chicago Roofing Quotes is one thing above all others – a Chicago family business. We’re proud of the company we’ve built, the work we’ve done to date, and the team we call family. One call to (312) 522-5045 and we’re sure you’ll know exactly what we mean!
Our Complete Service & System List
Amazing and lasting works of roofing artistry aren’t all we’re known for. No, we’re also called on to handle gutter and siding repair and installation all the time – and we love it! It makes sense. We’re already at your home handling your roofing. We’ve got ladders, scaffolding, and safety equipment. Who better to work on the exterior of your home than Chicago Roofing Quotes? That’s an easy answer – no one. We tackle:
- New Residential Flat Roofing
- New Residential Low-Slope Roofing
- Flat Roof Repair
- Low-Slope Roof Repair
- Flat Roof Maintenance
- Low-Slope Roof Maintenance
- Rooftop Snow Removal
- Gutter Installation & Repair
- Siding Installation & Repair
- And More!
At Chicago Roofing Quotes, we strive to be one step ahead and, in that spirit, we offer an extensive range of roofing systems for use on any of our roofing projects. Flat or low-slope, you can be sure we can help – no matter the system or style. Here’s a few of the systems we use:
- Single-Ply Roofing
- BUR Systems
- Reflective Roof Coatings
- EPDM Roofing
- Durapoxy White Reflector
- Modified Bitumen
- Metal Roofing
- TPO & PVC Systems
Serving Customers from Chicago’s Loop North
Proudly Serving the Following Areas:
North: Bensenville | Des Plaines | Elgin | Elk Grove Village | Evanston | Harwood Heights | Lincolnwood | Skokie | Morton Grove | Rosemont | Norridge | Schiller Park | Niles | Park Ridge | Roselle | Schaumburg | Streamwood | South: Bedford Park | Bolingbrook | Bridgeview | Evergreen Park | Brookfield | Burbank | Burr Ridge | Chicago Ridge | Alsip | Countryside | Evergreen Park | Forest View | Hickory Hills | Hodgkins | Hometown | Indian Head Park | Justice | Lemont | La Grange | La Grange Park | McCook | Merrionette Park | Oak Lawn | Palos Heights | Palos Hills | Palos Park | Summit | Willow Springs | Worth | East: The Loop | Hyde Park | Cicero | Little Village | Logan Square | Lincoln Park | Hermosa | Belmont Cragin | West Town | River North | Near North Side | Wicker Park | Bucktown | Garfield Park | West Garfield Park | North Lawndale | Chinatown | Old Town | Near West Side | Lower West Side | South Lawndale | Humboldt Park | Chicagoland | West: Addison | Bellwood | Berkeley | Berwyn | Broadview | Cicero | Elmhurst | Elmwood Park | Forest Park | Franklin Park | Hinsdale | Stone Park | Naperville | River Grove | Lyons | Maywood | Melrose Park | North Riverside | Northlake | Oak Brook | Oak Park | River Forest | Riverside | Westchester | River Grove | Stickney | Western Springs | Wheaton | Woodridge
Chicago Roofing Quotes
With a talented team, a strict dedication to our customers, and an endless belief in what we do, Chicago Roofing Quotes is the best choice for every roofing need you’ll ever have. We know every system and style, technique and architectural requirement. We offer tremendous service at incredible prices. It’s how we do business – guaranteed. Call now! (312) 522-5045