Customer Lifetime Value (CLV)

Customer Lifetime Value (CLV)

While looking through our website, you may have noticed our mentioning customer lifetime value throughout. So, what is customer lifetime value (CLV)? Well, to many companies it can mean many different things, but for all of us at Chicago Roofing Quotes, it simply means providing the best possible service and workmanship in the belief that, if we do so successfully, the customer will never again look elsewhere for their roofing and roof-related needs.

Building CLV is a task that never ends. It takes constant nurturing and dedication to doing the best you can at every turn. And, it takes a willingness to listen and to face up to mistakes – which is never easy. Yet, at Chicago Roofing Quotes, we drill this thinking into every single team member from the very first day they walk into our door. We want a commitment to our customers ingrained in them before they ever interact with the public and take great pride in the way they carry our message to you, the customer.

By dedicating ourselves to you and your needs for the duration of our time on your property, we prove our commitment to our organizational philosophy and reinforce your belief that we truly are a company that cares about more than the status of your roofing. We show attention, respect, and gratitude for selecting our service and reinforce CLV by going the extra mile without expectation of reward. We do it because it’s the right thing to do and because we know you’ll see and understand our dedication yourself and feel confident in choosing Chicago Roofing Quotes for any and all future roofing needs. That’s CLV.

Call (312) 522-5045 today and work with the very best.